1. Our Promise

At Leon\'s Haven, we pride ourselves on delivering 100% world famous authentic global products. If you are not entirely satisfied with your purchase, we're here to help.

2. Eligibility for Returns

To be eligible for a return, please ensure that:

• The item was purchased within the last 7 days.
• The item is in its original packaging, unopened, and unused.
• You have the receipt or proof of purchase.

Note: For health and safety reasons, we cannot accept returns of consumable products or items that have been opened or tampered with.

3. Damaged or Defective Items

If you receive a product that is damaged during transit or defective, please notify us immediately (within 24 hours of delivery) by contacting our customer support with photographic evidence. We will arrange a replacement or full refund as quickly as possible.

4. Return Process

To initiate a return:

• Contact us at leonshaven22@gmail.com or call us at 0033758261689 with your order number.
• Once approved, you can return the item to our store or ship it to our address.
• Shipping costs for returning items (unless defective) are the responsibility of the customer.

5. Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund. If approved, the refund will be processed and automatically applied to your original method of payment within 5-7 business days.

6. Contact Us

If you have any questions about our Returns and Refunds Policy, please contact us: